Root Cause Contagion: How Small Failures Drive Systemic Decay Within Organisations

A €1.7B loss began with a single €0.02 failure. Follow the breadcrumbs to how this "Root Cause Contagion" impacts every group revenue, margins, and market cap in the billions. It reveals the core principle: organisations miss unseen value by mistaking massive financial symptoms for a single, tiny, broken customer promise.